Questions, honestly answered.

You upload a clean 30–90 second voice sample (or pick a library voice). Our pipeline uses ElevenLabs and PlayHT models to build a vocal fingerprint, then synthesizes long-form audio chapter by chapter while preserving your prosody, accent and breath patterns.

No. You can only clone voices you have explicit, written permission to use. Our terms require proof of consent for any non-library voice. We will reject submissions that violate this.

We offer a 30-day money-back guarantee on every order, no questions asked. See our Refund Policy for full details.

Yes. Manuscripts are stored encrypted, accessed only by your assigned production team, and are never used to train external models. We can sign an NDA on request.

We accept PDF, DOCX and plain TXT manuscripts up to 25 MB. For best results submit a clean reading copy with chapter headings clearly marked.

Every order is processed through an iZotope RX + Ozone chain — noise reduction, de-essing, EQ, dynamics, loudness normalization to -23 LUFS and a -3 dB peak ceiling so it meets ACX and Findaway technical standards out of the box.

Sample Reels deliver in 24–48 hours. Short Stories take 2–3 business days. Full novels run 5–10 business days depending on length and revision rounds.

Yes. Each plan includes a defined number of revision passes (Sample: 1, Short Story: 2, Professional: 3, Enterprise: unlimited within scope). Revisions are requested directly inside your order chat.

You receive a ZIP containing per-chapter MP3 files, a single bundled M4B (audiobook format) and a re-render guide PDF. Higher tiers also include WAV stems and a metadata sheet.

Short Story and above include voice-clone access for a defined window. The included PDF guide explains exactly how to log in, paste new text and re-render specific chapters yourself.

Yes — the Enterprise plan includes full submission to ACX/Audible and Findaway Voices on your behalf, including metadata, cover-art audio, retail samples and pre-flight technical checks.

We currently accept Visa and Mastercard, processed securely via Authorize.Net. All transactions are PCI-compliant and tokenized — we never store your raw card data.